Our services will you minimize your technology problems and support costs

Our focus is to keep your IT systems operational, available, and secure so that you can focus on your business.

Before providing services to our new clients, we will need to do a complimentary network evalution of your business, so that we can offer the best services for your business. We will come to your business at a time that is convenient for you and do a thorough assessment of your network. After the assessment is complete, we will provide you with recommendations to improve the efficiency of your network and computer systems. We will also provide you with proposals for the service plan that best fits your needs.

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Network Management Plans

Our network management plans are a “base” package required for all clients that allows us to be able to provide the most efficient service possible.  It includes the tools below so that we can effectively manage and monitor the health of your network.  Your plan will also include a certain number of service labor hours to be used throughout the year.  You will have the option of purchasing additional hours if the included amount of hours does not cover all of your needs. Pricing for these plans are based on the number of workstations and devices on your network.

Remote Assistance and Support

Allows us to securely connect to your system remotely in order to get you up and running faster.

Network Information Management

Secure storage of the information for your network (IP addresses, passwords, etc.) so that service is more efficient.

System Health Monitoring

Our system health monitoring platform monitors your systems in order to detect issues before they cause costly downtime.

Network & WiFi Management

Our centralized network and WiFi management system allows us to monitor and maintain your network and make sure everyone stays connected.

Backup Management

Reliable backups are critical. We will provide the onsite equipment and cloud storage necessary to store, manage, and monitor your backups to ensure that they are available if needed.

Managed Printer Supplies

We will stock and deliver printer supplies to you when your printer alerts us that toner is running low, or parts need to be replaced soon, so that you have one less thing to do.

We also offer the following management services that can be added to your service plan:

Threat Protection Services

The Internet is a minefield of rogue websites and viruses.  We provide several layers of protection to keep your systems protected from these online threats.

Domain Services

Your company’s domain name is it’s home on the Internet.  We can manage your domain name registrations and DNS records to ensure that your website and email is always available.

Website Hosting

A website is the face of your business online.  Let us develop a website for your business that makes a good impression on your clients.  We can develop, maintain, and host your website.

Identity Managment

Using strong, unique passwords, as well as multi-factor authentication is critical.  We can provide and support the tools that you need to secure your accounts.

Microsoft 365 Services

We can provide, manage, and secure your Microsoft 365 subscription, including Office applications, Exchange email hosting, Teams, OneDrive, and SharePoint.

Equipment-as-a-Service

Instead of buying your technology equipment, our EaaS plans make it easy to rotate your technology every few years, and allows you to preserve cash with low monthly payments.

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